Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Shipping times may vary depending on your location and the shipping method selected at checkout. You’ll receive an estimated delivery timeframe when placing your order, along with confirmation once your order has shipped.
Do you ship internationally?
Yes, we offer international shipping to select countries. Available shipping options and costs will be shown at checkout based on your delivery location.
How can I track my order?
Once your order has shipped, you’ll receive a shipping confirmation email with a tracking number and a link to track your package. You can use the tracking information to view your order’s delivery status.
Returns & Exchanges
What's your return policy?
We accept returns on eligible items within the specified return period, provided the product is unused, in its original condition, and includes all original packaging and tags. Please review our full return policy for details and exclusions.
Can I exchange a product for a different size?
Yes, size exchanges may be available for eligible products, subject to stock availability. Please contact us with your order details and requested size, and we’ll guide you through the exchange process.
Products
Are your skateboards ready to ride out of the box?
Yes, our complete skateboards are ready to ride right out of the box. Each skateboard comes assembled with the necessary components, so you can start riding as soon as you receive it.
How do I find my size in apparel?
You can find the right fit by checking the size guide available on each apparel product page. We recommend comparing the measurements with a similar item you already own for the best fit.
Are products limited edition? Will they restock?
Some of our products are available in limited quantities and may not be restocked once sold out. If a product is restocked, we’ll update its availability when new inventory arrives.
Artists & Collaborations
How are artists selected for collaborations?
We select artists based on their unique style, creative vision, and how well their work aligns with our brand. We’re always looking for fresh and original perspectives to bring to our community through collaborations.
I'm an artist — how do I submit my work?
We’d love to see your work. Artists can submit their portfolio, social media links, or examples of their work through our artist submission process. Our team will review submissions and reach out if there’s an opportunity to collaborate.